About Mercedes-Benz of Stevens Creek in San Jose, CA
Located at 4500 Stevens Creek Boulevard, Mercedes-Benz of Stevens Creek, a part of the AutoNation family, is conveniently located near Stevens Creek, San Jose, and Mountain View. The dealership offers new, pre-owned, and Certified Pre-Owned Mercedes-Benz cars, trucks, SUVs, and convertibles, including the latest Mercedes-Benz C-Class, S-Class, and E-Class, SUV, and GLC-300 models.
With a modern service center, exclusive lease specials, and a wide selection of financing options, you'll want to be first in line to test drive our coupe, AMG®, 4MATIC®, GLE 350, and CLA 250 models. We would be happy to make your car buying experience the best.
Our Finance Center at Mercedes-Benz of Stevens Creek
Our dealership offers financing options to fit your budget needs, allowing you to drive home in a new car or pre-owned vehicle. You can apply for financing online through our pre-qualification tool. When you're ready to come in to test drive your new Mercedes-Benz, come meet with a sales Associate who'll be ready to help you.
Mercedes-Benz Service Center in Stevens Creek
Our Service Center certified technicians proudly assist customers from the San Jose, Mountain View, and Santa Clara areas. We offer routine service including, brake repairs, tire rotation, and more.
Call the service department at (408) 641-4610 to speak with a service adviser, or use the online tool for appointment booking.
Mercedes-Benz of Stevens Creek is a 2023 Dealer of Excellence for the Customer Sales Experience
The J.D. Power Dealer of Excellence ProgramSM reflects the commitment and dedication of select retailers to provide their customers with a purchase experience that meets today's consumer expectations.
Not all dealerships can qualify. Those that do must pass a three-step process:
First, J.D. Power uses feedback from more than 25,000 consumers like you to limit the percentage of eligible dealerships by brand. In other words, we consider proportionally more dealerships from top-performing brands for Dealer of Excellence.
Second, interested dealerships must rank among their brand's top performers in key customer satisfaction areas consistent with measurements found in J.D. Power's Sales Satisfaction Index (SSI) StudySM.
Finally, qualifying dealers must pass a dealership audit and show they meet or exceed J.D. Power sales best practices.
Those best practices include, but are not limited to:
- Listing vehicle inventory and pricing on the dealership website
- Negotiating in an efficient and transparent manner
- Offering a fair trade-in value
- Presenting a clear and easy-to-understand F&I product menu
When you choose to visit a J.D. Power Dealer of Excellence you can be confident the sales team will be just as committed to providing an exceptional customer experience as they are to selling a vehicle.
J.D. Power 2023 Dealer of Excellence Program recognition is based on achievement of high scores from automotive manufacturer customer research and completion of an in-dealership best practices verification visit. For more information, visit J.D. Power DOE.
Mercedes-Benz of Stevens Creek Recognized as a CARFAX Top-Rated Dealer
Mercedes-Benz of Stevens Creek is being honored in the annual CARFAX Top-Rated Dealer Program. The 2022 CARFAX Top-Rated Dealers received an average of 4.6 stars out of a possible five stars. The select group of dealers are being celebrated for their commitment to building consumer confidence through exceptional service and customer care.
"CARFAX has more than 2.2 million verified customer ratings and reviews for dealerships around the country," said Bill Eager, CARFAX Vice President of Dealer Business. "The Top-Rated Dealer program recognizes the best of the best for exceptional service and customer care."
"We at Mercedes-Benz of Stevens Creek are incredibly proud to have earned this CARFAX Top-Rated Dealer recognition. It is a direct reflection of our commitment to provide the best experience possible to every customer we serve. From all of our team members, Thank You for making this possible!"
You can look for Mercedes-Benz of Stevens Creek 2022 CARFAX Top-Rated Dealer badge on the CARFAX Vehicle History Reports they provide customers.
About CARFAX
CARFAX, part of IHS Markit (NYSE: INFO), helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information. The expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX® Vehicle History Report™ to consumers and the automotive industry. CARFAX owns the world's largest vehicle history database and is nationally recognized as a top workplace by The Washington Post and Glassdoor.com. Shop, Buy, Service, Sell - Show me the CARFAX™. Based in London, IHS Markit is a world leader in critical information, analytics and solutions.
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