If you want to enjoy purchasing a fine car you need to find a fine dealership. I was lucky because I found Mercedes-Benz of Stevens Creek when I wanted to buy a Mercedes GLC300. I first spotted the new GLC while driving to an appointment and, after the appointment looked for the closest dealer. Gurwinder Singh, who was to become my principal sales rep, welcomed me to Mercedes Benz of Stevens Creek, presented the car and described many details about it, and then let me take it out for a test drive. The GLC300, Gurwinder, and the overall classiness of the dealership got my immediate attention, so when I got home I spent quite a bit of time on the MBUSA website detailing out a configuration that would suit my needs. You may imagine that my configuration was not immediately available in the U.S., so Gurwinder worked with his manager Samir Karimi to have me to use a special order slot that was available. Once the car was ordered there was a long wait (during which my 2016 GLC somehow became a 2017 GLC), but through it all Gurwinder, his partner Bryan Tu, and Samir were patient and helpful. When the car finally arrived I drove it around a bit and then engaged in the inevitable paperwork shuffle while final detailing of the car was done. Then came a brief training session (which is only a start, but a helpful one). Everything was carried out efficiently by courteous staff members, and I left with no unanswered questions. Over the years I’ve purchased many cars, including several Mercedes, Jaguars, Infinitis, and other fine cars and, of all the dealers I’ve bought from, Mercedes Benz of Stevens Creek stands out as the finest experience I’ve had.
John Dickinson
Aug 8, 2016
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